Terms and conditions and privacy policy

Why do we collect and use your personal information

We collect and use your personal information in order for us to process your order for one of our

products and/or services.

We will use your personal information to send you marketing communications by email about

similar products and services that you may be interested in as well as new products and

services that we will start to offer.

Please note that you have the right to object to receiving marketing communication and we will

give you an easy way to unsubscribe from receiving any marketing communications from us.

What happens if I do not provide my personal information

We need your personal information in order to provide our services to you or to process your

order. If we do not collect your personal information we will not be able to provide our services

to you or complete your order.

Who will we share your personal information with

We will share your personal information with third parties such as HMRC where we are required

to do so by law. We will also share your personal information with third party suppliers and

manufacturers that we use to provide our services to you and/or to process your order. This

includes a surveyor firm that we work with and manufacturers that produce the products you

order from us.

Transferring your personal information outside Europe

We will not transfer your personal information outside of Europe.This is a long form text area designed for your content that you can fill up with as many words as your heart desires. You can write articles, long mission statements, company policies, executive profiles, company awards/distinctions, office locations, shareholder reports, whitepapers, media mentions and other pieces of content that don’t fit into a shorter, more succinct space.

Articles – Good topics for articles include anything related to your company – recent changes to operations, the latest company softball game – or the industry you’re in. General business trends (think national and even international) are great article fodder, too.

Mission statements – You can tell a lot about a company by its mission statement. Don’t have one? Now might be a good time to create one and post it here. A good mission statement tells you what drives a company to do what it does.

Company policies – Are there company policies that are particularly important to your business? Perhaps your unlimited paternity/maternity leave policy has endeared you to employees across the company. This is a good place to talk about that.

How long will we store your personal information
We will store your personal information for up to six years from ceasing to be our client in all
cases. This is to enable us to refer to our records in the unlikely event that you want to lodge a
complaint against us within six years.
If you do not object to receiving marketing communications from us we will store your personal
information for marketing purposes until you unsubscribe from receiving marketing
communications from us.
What are your rights in relation to your personal information
Right to access
You have the right to request copies of the personal information we hold about you at any time.
Right to rectification
You have the right to request that we correct any inaccurate personal information we hold about
you.
Right to erasure
You have the right to request that we delete your personal information from our records.
Please note that we will not be able to delete your personal information whilst we are still
providing our services to you. We will be able to delete your personal information once you
cancel the service or once the service is completed.
Right to restrict processing
You have the right to request that we restrict how we use your personal information.
Right to object
You have the right to object to the collection and use of your personal information at any time.
Right to data portability
You have the right to obtain a copy of your personal information in a legible and compatible
format such as Excel or Word.

How can I exercise my rights in relation to my personal information
You can exercise all of your rights by contacting us on any of the above contact details.
How do I lodge a complaint about the use of my personal information
You can lodge a complaint with us directly by contacting us on one of the above contact details.
You also have the right to lodge a complaint directly with the Information Commissioner’s Office
(ICO). The ICO are the regulator who makes sure that we use your personal information in a
lawful way.
You can lodge a complaint with the ICO by following this link https://ico.org.uk/concerns/ or
calling the ICO on 0303 123 1113